Privacy Policy

Effective Date: 26.05.2025
Last Updated: 26.05.2025

1. Purpose

This Privacy Policy is incorporated by reference into the Pickcel Games Terms of Service. Please note that the terms "Pickcel," "we," and "us" refer to Pickcel Games Oyun ve Yazilim Anonim Şirketi. This Privacy Policy details our online and offline information practices, the kinds of information we may collect, how we intend to use, store, protect, disclose and share that information, and how you can opt out of a use or correct or change such information.

2. Scope

This Privacy Policy governs the processing of personal information by Pickcel in connection with our business operations, including Pickcel websites ("Site"), mobile applications, forums, blogs, and other online or offline offerings (collectively, along with any future services operated by or for Pickcel, the "Services"). All personnel handling personal information on behalf of Pickcel are required to comply with this policy to safeguard such data.

By accessing, installing, or using the Services in any manner, you acknowledge and agree to this Privacy Policy and Pickcel's Terms of Service, providing explicit and informed consent for the processing of your personal information as outlined herein. The Services may not be used or installed without acceptance of this Privacy Policy and the Terms of Service.

Please be aware that Pickcel assumes no liability for the conduct of third parties, the content of external sites, their use of information you provide, or any services they offer. Pickcel retains the right to amend this Privacy Policy at any time, and continued use of the Services constitutes acceptance of any such modifications.

3. Types of Personal Information We Collect and How We Use It

The categories of personal information we collect—whether obtained directly from you or from third-party sources—as well as our privacy practices, vary depending on your relationship with Pickcel and applicable legal requirements. Personal information may be collected in several ways, including when you:

The primary purposes for collecting this information are to:

We strive to collect only the data necessary for these processing objectives. Below, we detail the specific types of personal information we gather and their respective uses.

3.1 What Personal Data We Collect and How We Obtain It

Pickcel processes personal information belonging to current, potential, and past clients, customers, users, visitors, and guests (referred to collectively as 'Individuals').

3.1.1. Information You Provide to Us Directly

When you engage with our services—such as by creating an account, responding to surveys, requesting information or support, or contacting us directly—we may ask you to provide certain categories of personal information. This information helps us deliver, support, and improve our services effectively.

3.1.1.1. Creating an Account

When registering for an account within our games or services, you may be asked to supply personal data including, but not limited to:

This information is essential to set up your account, personalize your experience, and maintain the integrity of our services.

3.1.1.2. Communicating with Us

If you reach out for support, send inquiries, or otherwise communicate with our team, we may collect personal details such as:

We use this information strictly to respond to your inquiries, provide customer assistance, and improve communication processes.

3.1.2. Information Collected Automatically

We, along with third-party service providers operating on our behalf—such as Google Analytics and Fabric Analytics—may employ a variety of tracking technologies to collect data automatically when you use our services. These technologies may include log files, cookies, tracking pixels, and web beacons, all of which help us understand how users interact with our content and improve the functionality and performance of our services.

3.1.2.1. Types of Data Collected Automatically

Through these tools and other web or in-app analytics methods, we may gather the following types of information:

In certain cases, this automatically collected data may be linked to your user-specific identifiers, such as your device ID, social network ID, advertising ID, or Game Center ID, to provide more personalized service and enable deeper analytics.

These tracking technologies allow us to monitor performance, identify technical issues, tailor user experience, and understand behavior patterns on our platforms.

For a more detailed explanation of how we use cookies and similar technologies, including your options to manage or disable them, please refer to Section 3.3 of this policy.

3.1.3. Information from Third-Party Applications and Platforms

3.1.3.1 Social Networking Sites

If you access or interact with our games or Services through third-party applications—such as Apple, Google, Amazon—or through social networking services (SNS) like Facebook, Pickcel may receive information about you from these external services. The type and amount of data shared with us depend on the third-party platform involved, your personal privacy settings, and in some cases, the privacy settings of your friends on that platform.

When you connect our Services via an SNS, the information we may collect can include:

3.1.3.2. Mobile Applications

In cases where you use our games or applications on a mobile device, we may automatically collect and store technical information, such as:

This technical data helps us diagnose problems, analyze user behavior, and improve the performance and usability of our Services.

3.1.3.3. Payment Information

When you make purchases within our games or Services through third-party platforms, Pickcel does not collect, store, or process any sensitive payment details, such as your credit card number, bank information, billing address, or phone number. These transactions are handled entirely by third-party payment providers.

However, these payment processors may share certain non-sensitive information with us—for example, the items you purchased—so we can deliver your order and provide proper customer support.

3.1.3.4 Managing Privacy Settings

You have the ability to manage what information is shared with Pickcel by adjusting the privacy settings on the third-party platforms you use (e.g., Facebook, Apple, Google). Additionally, you can control some aspects of data collection and permissions by accessing your mobile device's app settings and reviewing what each application can access.

If you interact with our Services via a third-party platform, we recommend reviewing that platform's privacy policy and terms of service to understand how your data is handled by them.

3.1.4. Content You Share Through the Services

By submitting content through our Services—whether in the form of communications, ideas, suggestions, or other materials—you agree that Pickcel may freely utilize such content for any purpose, including but not limited to the development, production, and marketing of its Services. We will not publicly associate your name with any such content unless: (a) you grant us explicit permission; (b) you are notified in advance that the content will be publicly attributed to you; or (c) disclosure is required by law.

3.1.5 Advertising Networks

Our Services may display advertisements that are delivered by external ad networks. These networks may collect various data points about your usage, such as game performance statistics, session activities, and technical identifiers like your device ID, advertising ID, and IP address. They may also use de-identified or aggregated data that does not personally identify you. This information is typically used to deliver interest-based advertising tailored to your preferences.

3.2 How We Use Your Information

The primary reason we collect and use your data is to operate and enhance our Services, deliver a more personalized gaming experience, and support communication, customer service, and marketing initiatives. Your data may be stored on secure servers located in the United States through Amazon Web Services, or in other jurisdictions depending on our infrastructure needs.

We use your personal information for several key purposes, including:

Providing and Managing Our Services

We use your information to:

You may opt out of these communications at any time by:

Push Notifications

We may use push notifications within our mobile apps to inform you of gameplay events, updates, achievements, or other service-related content. You can disable these notifications at any time through your device settings.

Aggregated and Anonymized Data

We may transform your personal data into de-identified or aggregated formats for analytical, research, or reporting purposes. These anonymized datasets help us:

Such information does not identify you personally and may be shared internally or with trusted third parties for analysis or business development purposes.

Mobile-Specific Services

When you access our Services via a mobile device, we may collect information such as your mobile device ID, location, OS version, device settings, carrier information, and other relevant data. Some mobile game features may require user login, linking gameplay activity with your account for performance tracking and personalization.

3.3 Tracking Technologies and Targeted Advertising

We, and the third parties who provide content, advertising, or other functionalities on our Services, utilize various technologies—including cookies, pixel tags, and similar tools—to automatically gather information. These technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices ("devices"). They enable us to record specific information about your visits and interactions with our sites, services, applications, messaging, and tools, and to recognize you across your devices. Our application of these technologies falls into the following general categories:

Should you wish to opt out of the Technologies we use on our sites, services, applications, or tools, you can do so by blocking, deleting, or disabling them as permitted by your browser or device. Setting your web browser to warn you about cookie placement or limit cookie types is possible. Please note that Flash Cookies operate differently from browser cookies, and browser-based cookie management tools may not remove Flash Cookies. Be advised that disabling cookies may result in the loss of some features and functionality of our Services, as they are necessary to track and enhance your game activities.

3.4 External Websites, Social Media, and Development Tools

This Site may incorporate links to external websites, and conversely, other websites may reference or provide links to our Site or other Services. It is important to note that these external domains and websites are beyond our control. We do not endorse, vet, or approve, nor are we responsible for, the privacy practices or content of such other websites or applications. Users are strongly advised to review the privacy policies of each and every website and application with which they interact, as engagement with these external resources is undertaken at your own risk.

The Site and our other Services may contain links and interactive functionalities integrated with various social media platforms (e.g., widgets). If you are already a user of these platforms, their cookies may be deployed on your device during your utilization of our Site or other Services. Users should be aware that personal information voluntarily disclosed and transmitted online within a social media platform, or otherwise online, may be viewed and utilized by others without restriction. We are unable to govern such uses of your information when you engage with a social media platform; by utilizing such services, you assume the risk that the personal information you have provided may be viewed and utilized by third parties for any number of purposes.

3.5 Third-Party Payment Processing

We may offer Virtual Items or merchandise for sale through our Services. When transactions are conducted via the Services, payments are processed through Third-party applications, including the Apple App Store, Google Play App Store, Amazon App Store (collectively referred to as "App Stores"), and Social Networking Sites ("SNS") such as Facebook. These Third-party applications may collect specific financial information from you to facilitate payment on behalf of Pickcel, encompassing your name, email address, physical address, and other billing particulars. It should be noted that App Stores do not transmit the information they collect from you to us.

4. Disclosure of Your Information

To Other Players and Users

Social features constitute a fundamental component of our games. Other players may access your profile data, in-game activities and achievements, review messages you have posted, and observe your scores on local and global leaderboards.

To Third-Party Websites, Social Media Platforms, and Software Development Kits

Your information may be disclosed as delineated in this Privacy Policy—specifically, to facilitate the provision of Services with our third-party service providers, to fulfill legal obligations, to safeguard our rights and property, or with your explicit consent.

To Service Providers

We may share any information we obtain with service providers. The categories of service providers (processors) entrusted with personal information include those responsible for: (i) the provision of IT and related services; (ii) the provision of information and services you have requested; (iii) payment processing; (iv) customer service activities; and (v) general support in connection with the provision of the Services. Pickcel has established appropriate contractual agreements with these service providers, which prohibit them from utilizing or sharing personal information except as required to execute the contracted services on our behalf or to comply with applicable legal mandates.

To Business Partners

Pickcel may share personal information with our business partners and affiliated entities for our internal business objectives or to furnish you with the Services you have requested. Furthermore, Pickcel may provide personal information to business partners with whom we may jointly offer products or Services. In such instances, the name of our business partner will appear alongside Pickcel's. We require our affiliates and business partners to formally commit in writing to upholding the confidentiality and security of personal information they maintain on our behalf and to restrict its use solely to the purpose for which Pickcel provided it.

Display to Friends and Other Users

Our Services are designed to support user interaction. Should you engage with our games via a social network or register through such a platform (e.g., Facebook Connect), your social network friends will be able to view your name, profile photograph, and descriptions of your game activity. Similarly, other players, irrespective of their social network affiliation, will be capable of viewing descriptions of your game activity, communicating with you within our Services if you utilize the in-game chat feature, and accessing your game profile, which may include your name or a "game name" and your profile photograph. In certain circumstances, your profile photograph may reveal your social network ID or player ID, and access to such identifiers may permit others to view public information associated with your linked social network profile or game account. Additionally, content you post may be displayed within the chat feature of the Games. We bear no responsibility for the privacy practices of other users who may view and utilize the posted information.

Marketing: Interest-Based or Targeted Advertising and Third-Party Marketing

Through our Services, Pickcel may authorize third-party advertising partners to deploy tracking tools (e.g., cookies) to collect the subsequent information within our Services: performance data (such as the number of clicks on an advertisement); certain technical information (for example, IP addresses, non-persistent device identifiers like Advertising ID, and de-identified persistent device identifiers such as a hashed Android ID); your social network ID; other contextual data pertaining to your game play (for example, your level and session duration); and pseudonymous data, which does not directly identify information (e.g., OS name and versions, device models, time stamp). These advertising partners may leverage this information (and comparable information collected from other websites) to assess the efficacy of advertisements for delivering targeted advertisements to you regarding our games within their respective networks. This practice is commonly referred to as "interest-based or targeted advertising." We may also permit access to other data collected by the Services to facilitate the transmission of information that may be deemed useful, relevant, valuable, or otherwise of interest to you.

Disclosures for Protection (e.g., Legal Requirements and Similar Disclosures)

We may access, preserve, and disclose your personal information, other account information, and content if we deem such action to be required or appropriate: (i) to comply with law enforcement or national security requests and legal processes, such as a court order or subpoena; (ii) to respond to your requests; (iii) to safeguard your rights, our rights, or the rights, property, or safety of others; (iv) to enforce Pickcel's policies or contracts; (v) to collect amounts owed to Pickcel; (vi) when we believe disclosure is necessary or appropriate to avert physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vii) if we, in good faith, believe that disclosure is otherwise necessary or advisable. Furthermore, server logs may periodically be reviewed for security purposes—e.g., to detect unauthorized activity on the Services. In such cases, server log data containing IP addresses may be shared with law enforcement bodies to facilitate the identification of users in connection with their investigation of unauthorized activities.

Mergers, Sales, or Other Asset Transfers

In the event of our involvement in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract. In such an occurrence, Pickcel will endeavor to direct the transferee to utilize personal information in a manner consistent with the Privacy Policy in effect at the time such personal information was collected.

5. International Data Transfers

All personal information collected via or by Pickcel may be stored globally, including, but not limited to, in Turkey, the United States, the European Union, within cloud environments, on our servers, and on the servers of our affiliates or our service providers. When we transfer your personal information internationally, we will undertake reasonable measures to ensure its secure and lawful treatment, in accordance with the practices described herein. Please be advised that legal frameworks vary across jurisdictions; consequently, the privacy laws applicable to the locations where your information is transferred to or stored, used, or processed may differ from the privacy laws applicable to your place of residency. By furnishing information to Pickcel, you consent to the storage of your personal information in these aforementioned locations. If you are utilizing our Services from the European Union or other regions with laws governing data collection and use, please be aware that you are agreeing to the transfer of your information to Turkey and the United States, and to the global processing of your data. By electing to visit the Site, utilize the Services, or otherwise provide information to us, you concur that any dispute concerning privacy or the terms contained within this Privacy Policy shall be governed by the laws of Turkey, and the adjudication of any disputes arising in connection with Pickcel or the Site shall proceed in accordance with the Terms of Services.

6. Your Right to Opt-Out (Restriction of Processing)

You possess the right to opt out of certain uses and disclosures of your personal information. When you have provided consent for Pickcel's processing of your personal information or sensitive personal information, you may withdraw that consent at any time and opt out of further processing by initiating an in-game support ticket or, alternatively, by contacting info@pickcelgames.com. Even if you elect to opt out, we may still collect and utilize anonymized, non-personal information regarding your activities on our Services. Please also be aware that certain records, for instance, those pertaining to payments or customer service matters, will be retained for legal and accounting purposes. If you have submitted content through or posted content on the Service, we may be unable to delete it.

Mobile Devices

Pickcel may occasionally transmit push notifications via our mobile applications, providing game updates, high scores, and other notices that may be of interest to you. You may, at any time, opt out of receiving these types of communications by adjusting the settings on your mobile device. Pickcel may also collect location-based information if you utilize our mobile applications; you can opt out of this collection by modifying the settings on your mobile device.

Cookies and Interest-Based or Targeted Advertising

As previously noted, you may prevent or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. To learn more about and manage Flash Cookies, please visit the Adobe Website and implement changes at the Global Privacy Settings Panel. The online advertising industry also provides websites from which you may opt out of receiving targeted advertisements from our data partners and other advertising partners who participate in self-regulatory programs. You may access these resources and gain further insight into targeted advertising, consumer choice, and privacy at the Network Advertising Initiative Consumer Opt-Out Page or Your Online Choices and Digital Advertising Alliance Opt-Out Page for U.S.-based advertising. You may also choose to be excluded from Google Analytics by visiting http://tools.google.com/dlpage/gaoptout. Please be advised that these opt-out tools are provided by third parties, and Pickcel does not operate or control these tools or the choices that advertisers and others provide through them.

On mobile devices, you possess the capability to reset the Advertising Identifier (such as an IDFA) from your mobile device's settings page, which will preclude the continued utilization of existing behavioral data associated with the previous Advertising Identifier. Furthermore, contingent upon the platform provider (such as Apple or Google), you may be able to download applications, such as the Digital Advertising Alliance's "AppChoices" app, which afford you control regarding the collection and use of cross-app data for tailored advertising. Analogous to the opt-out tools mentioned for the web, these mobile opt-out tools are provided by third parties, and Pickcel does not operate or control these tools or the choices that advertisers and others provide through them. To clarify, regardless of whether you employ our opt-out mechanism or an online industry opt-out, these cookie-based opt-outs must be performed on each device and browser from which you wish to opt out. For instance, if you have opted out on your computer browser, that opt-out will not be effective on your mobile device.

7. Your Rights: Access, Rectification, Erasure, and Restriction of Processing

You are afforded the right to request access to and rectification or erasure of personal information, or the restriction of its processing. You also possess the right to object and the right to data portability. The general right to object applies to all categories of processing described in this Privacy Policy. Unlike the right to object against processing for direct marketing purposes, we are only obligated to honor an objection if you articulate specific grounds related to your particular situation.

Where otherwise permitted by applicable law, you may initiate a support ticket within the Games or, alternatively, transmit an e-mail to info@pickcelgames.com to request access to, receive (port), seek rectification of, or request the erasure of personal information retained about you by Pickcel. Please ensure your request includes your full name, user identifier, the email address associated with your account, and a detailed description of your data request. Such requests will be processed in accordance with applicable laws.

Although Pickcel makes good faith efforts to provide you with access to their personal information, there may exist circumstances in which Pickcel is unable to provide such access, including but not limited to instances where the information contains legal privilege, would compromise the privacy or other legitimate rights of others, when the burden or expense of providing access would be disproportionate to the risks to the Individual's privacy in the case in question, or when it is commercially proprietary. Should Pickcel determine that access should be restricted in any particular instance, we will provide you with an explanation for that determination and a contact point for any further inquiries. To safeguard your privacy, Pickcel will undertake commercially reasonable steps to verify your identity prior to granting access to or effecting any alterations to your personal information.

8. Data Retention Policy

Pickcel retains the personal information collected as described in this Privacy Policy for the duration of your utilization of our Services or for as long as necessary to fulfill the purpose(s) for which it was collected, to provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

9. Information Security

The personal information that you furnish to Pickcel is stored on servers situated in secured facilities and is safeguarded by protocols and procedures designed to ensure industry-standard security of such information, including, but not limited to, firewalls and data encryption. Nevertheless, no server, computer, communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. Consequently, while Pickcel endeavors to protect your information, Pickcel cannot ensure or warrant the absolute security of any information you transmit to Pickcel or through the Services. By utilizing the Services or providing personal information to us, you consent that we may communicate with you electronically regarding security, privacy, and administrative issues related to your use of the Services. Should we become aware of a security system breach, we may attempt to notify you electronically by posting a notice on the Services, sending an e-mail to you, or via push notification.

10. Children's Privacy Policy

The Services are not directed at children under the age of 13, and Pickcel does not knowingly collect Personally Identifiable Information from children under 13. If you are a parent or legal guardian of a child under the age of 13 (or under 16 in certain jurisdictions within the European Union) who utilizes our games, please contact us at info@pickcelgames.com. We will proceed to delete your child's personal information if we are able to identify your child, unless you furnish us with your verifiable consent for your child to continue to utilize our games.

11. Redress, Compliance, and Accountability

Should you have any inquiries regarding our privacy practices or this Privacy Policy, please contact Pickcel via email at info@pickcelgames.com. We will address your concerns and endeavor to resolve any privacy issues in a timely manner.

12. Amendments to Our Privacy Policy and Practices

Privacy Policy Revisions

We reserve the right to revise this Privacy Policy at our sole discretion; therefore, periodic review is advised. Your continued visitation to this Site and utilization of the services made available to you subsequent to such changes constitutes your express consent to the modifications.

Posting of Revised Privacy Policy

In the event of any material changes to this Privacy Policy, Pickcel will notify you by email or as otherwise mandated by applicable law. Adjustments to the Privacy Policy will be posted on this web page, and the revised version shall become effective immediately upon its posting (or upon notice as applicable). If you are concerned about the manner in which your information is utilized, it is recommended to bookmark this page and review this Privacy Policy periodically.

New Uses of Personal Information

Additionally, prior to our utilization of personal information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and afford you the opportunity to opt out. When consent of the Individual for the processing of personal information is otherwise required by law or contract, Pickcel will endeavor to comply with said law or contract.

13. California Privacy Rights

California law grants users who are California residents the right to request and obtain from us, once per calendar year and free of charge, a comprehensive list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the preceding calendar year, alongside an enumeration of the categories of personal information disclosed to those parties. Pickcel does not share personal information with third parties for their independent marketing purposes.

14. Contact Information for Data Controller

For any inquiries concerning the privacy practices or this Privacy Policy, please contact Pickcel's data protection officer via email at info@pickcelgames.com

Back to Home
© Pickcel Games. All rights reserved.